1. The Regulations define the rules for providing services, responsibilities, and staying at Rezydencja Familia and are an integral part of the agreement, which is concluded by signing the registration card, as well as by making a reservation or paying a deposit or the full amount for the stay at the Residence. By performing the above-mentioned actions, the Guest confirms that they have read and accept the terms of the Regulations.
2. The Regulations apply to all Guests staying at Rezydencja Familia.
3. The Regulations are available for inspection at the Reception of Rezydencja Familia and also on the Residence's website www.familia-swinoujscie.com.
4. Rooms and apartments are rented for a period of a so-called hotel day, which starts at 3:00 PM on the day of the Guest's arrival and lasts until 11:00 AM the next day.
5. The basis for registering the Guest is presenting an ID with a photo to the Reception staff and signing the registration card.
6. A reservation is considered guaranteed if an advance payment equal to the cost of one night’s stay according to the Residence's price list is made at least 7 days before the reservation date. Failure to pay the deposit may result in the cancellation of the reservation.
7. In exceptional situations, the Residence reserves the right to cancel a reservation, usually before 6:00 PM on the day preceding the arrival date, due to unforeseen circumstances, technical failures, or other reasons that prevent the service from being provided.
8. Check-in is only available until 11:00 PM. The Reception is not open 24 hours a day.
9. The deposit paid for the stay is non-refundable.
10. In the event of the Guest canceling their stay during the hotel day or while the hotel day is in progress, the Residence does not refund the payment for the current and subsequent hotel days.
11. The Guest of the Residence may not sublet or transfer the room to third parties.
12. Visitors who are not registered at the Residence may stay in the room from 9:00 AM to 11:00 PM after notifying the Residence staff.
13. If the Guest has any objections regarding the quality of the services provided by the Residence, they are asked to report them to the Reception or the Residence staff as soon as possible, which will allow the staff to react promptly.
14. Rezydencja Familia will make every effort to ensure Guests:
    1. conditions for full and unrestricted relaxation,
    2. safety during their stay, including the confidentiality of Guest information,
    3. professional and courteous service in all services provided at the facility,
    4. room cleaning and necessary repairs of equipment during the Guest's absence, and in their presence only upon their request.
15. Quiet hours are in effect at the Residence from 11:00 PM to 7:00 AM. Guest behavior should not disturb the peace of other Guests. The Residence may refuse further services to any person who violates this rule.
16. Children under the age of 12 should be under constant supervision by their legal guardians while on the premises of the Residence. Legal guardians are financially responsible for any damage caused by the children.
17. The Guest is fully financially responsible for any damage or destruction of the Residence's equipment and technical devices caused by their fault or the fault of their visitors. The Residence reserves the right to charge the Guest for damages discovered during the stay or after departure.
18. In case of violation of the regulations, Rezydencja Familia may refuse services to the person who violated them. Such a person is required to comply with the facility's demands, settle any outstanding payments for services rendered, pay for any damages, and leave the premises.
19. Each time the Guest leaves the room, for safety reasons, they should turn off the television, switch off the lights, turn off the taps, close the windows, and lock the doors.
20. The Guest should immediately notify the Reception of any damages upon discovering them.
21. The Residence is not liable for the loss of money, damage to property, securities, valuables, or items of scientific or artistic value left by the Guest on the premises or unsecured in the room.
22. Rezydencja Familia does not accept items or money from Guests for safekeeping.
23. Rezydencja Familia is not responsible for damage or loss of a car or other vehicle belonging to the Guest, items left inside, or live animals, regardless of whether these vehicles are parked in the Residence's parking lot or outside its premises.
24. Payment for the stay is made at the reception within the first two days of the stay.
25. The room price is subject to an additional health resort fee, payable on-site at the Reception of Rezydencja Familia.
26. The Guest should request an extension of their hotel stay at the Reception as soon as possible. The Residence may not honor the request to extend the stay if all accommodations (rooms) have been used or if the Guest has not followed the regulations.
27. The Guest is financially responsible for damages and losses in the equipment used during their stay, caused by their fault or the fault of third parties invited by them.
28. Before the Guest leaves the apartment, a Residence employee has the right to check the technical condition of the apartment, its equipment, and devices.
29. Smoking is prohibited in all rooms, apartments, and public areas, except in designated smoking areas.
30. Guests are not allowed to make any changes to the rooms or their equipment.
31. Breakfast in the form of a buffet is served from 8:00 AM to 10:00 AM in the dining room, consumption is allowed only within the dining area.
32. The consumption of alcohol not purchased at the Rezydencja Familia bar is prohibited on the premises of Rezydencja Familia and around the facility, except in the rooms.
33. Personal items left in the room by the departing Guest will be sent to the address provided by the Guest at their expense.

The guest consents to the storage and processing of personal data in accordance with the Personal Data Protection Act (Journal of Laws of 2002, No. 101, item 926, as amended) by Rezydencja Familia for purposes necessary for the realization of the guest's stay at the Residence,

We wish you a pleasant stay      

Rezydencja Familia

Dear Sir/Madam,

On May 25, 2018, the Regulation of the European Parliament and Council (2016/78) of April 27, 2016, on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC enters into force.

Therefore, we have prepared the necessary information for you on how your data will be processed after May 25, 2018. You can read them below.

Privacy Policy

By using our services (hereinafter jointly "Services", and each Service individually "Service"), including services at familia-swinoujscie.com and others, you entrust us with your information. As part of the Services, you may also entrust this information to third parties that exist in the environment of our Services as well as our trusted partners, with whom we cooperate directly or indirectly, primarily to ensure that you receive Services of the highest quality, as well as for marketing purposes (hereinafter "Trusted Partners").

The privacy policy serves as a guide to understanding what data we collect, for what purposes, and how we use it. This information is important, so please take the time to read this document thoroughly.

Who is the data controller?

The data controller and joint controller of your personal data is the company and the facility it operates:

•          FAMILIA S.C. T.L Mrozewicz, T.K Łabiak Civil Partnership based in Szczecin, at Tomaszowska 21, 71-671 Szczecin, registered in the Central Register and Information on Economic Activity under NIP No. 8513045710,

•          Rezydencja Familia www.familia-swinoujscie.com as a facility operated and managed by the above company in Świnoujście, at Sienkiewicza 29, 72-600 Świnoujście - as the "facility".

To ensure the security of personal data processed by our company, which are linked by capital, personality, and organization, as well as to ensure the high quality of services we offer, we have adopted a joint administration model for the data. The company, hereinafter referred to as the Joint Controller, has obligations and rights regarding the processing of personal data. The Joint Controllers ensure strict compliance with the applicable privacy laws and regulations on personal data protection. The Joint Controllers ensure sufficient guarantees to implement appropriate technical and organizational measures to ensure that the processing complies with the requirements of the Regulation of the European Parliament and Council (EU) 2016/679 of April 27, 2016, on the protection of natural persons regarding the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (hereinafter "GDPR"), and protects the rights of the individuals whose data is processed.

Personal data will be processed on the same terms by both Joint Controllers. The same Privacy Policy applies to the company and the facility. Based on this policy, we administer personal data in accordance with the law, including especially the provisions of the law related to personal data protection and security requirements. Each Joint Controller is jointly responsible for any violations in the data processing process. A person whose data is being processed may file a claim with the selected Joint Controller, who will be obliged to remedy the damage, even if it was caused by another Joint Controller.

Trusted Partners

Trusted Partners of the Joint Controllers include Google, Facebook, Buzzi-studio, Booking.com, e-holiday.pl, TripAdvisor, and other Partners with whom the Joint Controllers will cooperate now and in the future.

What data do we process?

We process the data that you provide or leave while using the Services. The collected personal data includes all information provided during the registration process as well as at later stages of using the Service, including primarily: first name, last name, address, email address, phone number, PESEL number, ID card number. These are the data you provide, e.g., in forms or windows available in our Services, as well as data you leave while navigating through our Services, including those left in cookies. During registration, you may also consent to the use of your personal data, such as your email address or phone number, by Google through inclusion on an AdWords client list. The scope of data processed in each Service may vary –

We do not collect or require payment card, credit card, debit card numbers, or other data aimed at confirming the acceptance of the Service for its implementation – so-called Preauthorization.

For easier contact regarding the processing of your personal data and exercising your rights related to this processing, if you wish to contact us, use the contact details provided below:

Mailing address:

FAMILIA S.C. ul. Tomaszowska 21, 71-671 Szczecin

Email:

biuro@familia-swinoujscie.com

What are the purposes and legal grounds for processing your personal data and how long will it be processed?

The legal grounds for processing your data for each purpose are as follows:

1.         Purposes of data processing:

performance of a contract between the Joint Controller and the user (these contracts are usually terms and conditions that the user accepts before using the Service), including providing Services to Users, adjusting Services to Users' needs, analyzing and improving Services, and ensuring the security of Services (hereinafter "service execution")

Legal grounds:

art. 6 sec. 1 letter b) GDPR - necessity for the performance of a contract to which the User is a party

Processing period:

until the expiration of the relevant agreement between you and the Joint Controller, with the exception that sometimes, this data may be processed even after the expiration of the agreement, but only if allowed or required by applicable law, e.g., for statistical, settlement purposes, or for the pursuit of claims, or for processing personal data that result from current information about entities entered in the National Court Register and certificates from the Central Register and Information on Economic Activity

2.         Purposes of data processing:

statistical measurements (hereinafter "statistics"), marketing (including analyzing and profiling data for marketing purposes) of the administrator's products and services (also referred to as "own marketing").

Legal grounds:

art. 6 sec. 1 letter f) GDPR - legitimate interest of the administrator

Processing period:

until an effective objection is raised

3.         Purposes of data processing:

marketing (including analyzing and profiling data for marketing purposes) regarding third-party products and services (also referred to as "third-party marketing").

Legal grounds:

art. 6 sec. 1 letter a) – voluntary consent

Processing period: until consent is withdrawn

Is there a requirement to provide data?

Providing personal data is voluntary; however, failure to provide data marked as necessary for the provision of services may prevent their realization or delivery.

We do not use so-called pre-authorization services, and we do not ask for credit or payment card numbers for the execution of the Service.

To which recipients will your personal data be disclosed?

Your data may also be disclosed to entities processing personal data on behalf of the Co-Administrator, such as IT service providers, marketing agencies, etc. (such entities process data based on an agreement with the Co-Administrator and solely in accordance with the Co-Administrator's instructions), as well as entities authorized to obtain them based on applicable law, e.g., law enforcement authorities in the event of a request by an authority based on the appropriate legal grounds (e.g., for the purposes of criminal proceedings).

What rights do you have in relation to the processing of personal data?

You have the following rights in relation to the processing of your personal data by us:

•          the right to access your data, including obtaining a copy of the data,

•          the right to request rectification of data,

•          the right to erase data (in certain situations),

•          the right to lodge a complaint with the supervisory authority responsible for personal data protection,

•          the right to restrict data processing.

If your data is processed based on consent, you may also exercise the following rights:

•          the right to withdraw consent to the extent that it is processed based on that consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

If your data is processed based on consent or as part of a service provided (the data is necessary for the provision of the service), you may also exercise the following rights:

•          the right to data portability, i.e., to receive your personal data from the administrator in a structured, commonly used, and machine-readable format. You can forward this data to another data controller.

To exercise the above rights, you need to contact the co-administrator or the Data Protection Officer (contact details above). The co-administrator will erase personal data within 30 days from the date of receiving the request.

Information about "cookies"

Cookies and other similar technologies

The entity placing information in the form of cookies (so-called cookies) and other similar technologies on the User's end device (e.g., computer, laptop, smartphone, Smart TV) and gaining access to them are the Co-Administrators, including partners providing analytical services, advertisers, app creators, and online advertising agencies (hereinafter referred to as "Placing Entities").

Cookies are IT data, in particular text files, stored on the User's end device when visiting websites. Cookies generally contain the name of the domain of the website from which they come, the storage time on the end device, and a unique number. Cookies are not used for identifying the user, and their purpose is not to establish the user's identity.

The website of the Co-Administrator may place a cookie in the browser if the browser allows it. Importantly, the browser allows the website to access only the cookies placed by that website, not those placed by other websites.

Why do we use this?

We use cookies and other similar technologies for the following purposes:

•          to provide services;

•          to tailor the content of the services and applications to the User’s preferences and optimize the use of websites; e.g., cookies allow us to recognize the User's device and display the website appropriately according to their individual needs;

•          to create statistics that help us understand how Users use services and applications, which allows us to improve their structure and content;

•          to maintain the User's session (after logging in), so the User does not have to re-enter their login and password on every page of the website or application;

•          to present advertisements, including those tailored to the User’s interests or residence (personalizing the advertising message) and ensuring that the same ad is not shown to the User multiple times.

Types of cookies we use

Due to the lifespan of cookies and other similar technologies, we use two main types of these files:

•          session cookies - temporary files stored on the User's end device until they log out, leave the website or application, or close the browser;

•          persistent cookies - stored on the User's end device for a time specified in the cookie parameters or until the User deletes them.

Depending on the purpose, we use the following types of cookies:

•          essential for the operation of the service and application - enabling the use of our services, e.g., authentication cookies used for services requiring authentication;

•          security cookies - used for detecting authentication abuses;

•          performance cookies - allowing the collection of information on how websites and applications are used;

•          functional cookies - enabling the "remembering" of selected settings and user interface personalization, e.g., regarding the chosen language or region, font size, or website and application layout;

•          advertising cookies - allowing the delivery of more personalized advertising content;

•          statistical cookies - used to count statistics regarding websites and applications.

Other technologies

To ensure a convenient user experience on our websites, we use Local Storage (LS) technology, which works similarly to cookies but has slightly different properties.

LS is a separate part of the browser memory used for storing data saved by websites. Access to it is allowed only by the website operating in the same domain from which the data was saved, but unlike cookies, these data are not sent by the browser every time a request is made to the server. Data in LS is stored long-term in the browser and is not deleted after closing the browser nor does it have a defined expiration time.

We emphasize that we do not use this technology to "track" or identify users, but solely for convenience and to provide services at the highest level. We use LS technology, for example, to remember settings, maintain radio configurations, or recall data about recommended entries.

Managing browser settings

In most cases, the software used for browsing websites (browser) by default allows the storage of information in the form of cookies and other similar technologies on the User’s end device. However, the User can change these settings at any time. Failing to change the settings means that the above information may be placed and stored on the User’s end device, and thus we will store information on the User’s end device and access that information.

From the web browser, the User can manage cookies. In popular browsers, the following options are available:

•          accept cookies, allowing the User to fully use the options offered by websites;

•          manage cookies for specific websites selected by the User;

•          set different settings for various types of cookies, for example, accepting persistent cookies as session cookies, etc.;

•          block or delete cookies.

Where to seek help?

Comprehensive information can be found in the settings of your software (browser). Details for users of individual web browsers, such as:

Internet Explorer

Mozilla Firefox

Chrome

Opera

Etc.

We inform you that limiting or disabling the use of cookies and other similar technologies may affect some functionalities available on our websites.

Additional information

Additional information about cookies and other technologies can be found, for example, at wszystkoociasteczkach.pl, youronlinechoices.com, or in the Help section of the browser’s menu.

Some good advice

User, remember that:

•          when using one computer with other users, after finishing using the services of the Co-Administrators, to which you are logged in, always log out, i.e., "exit" from your settings so that no one can view them;

•          the data you provide during registration is known only to you and the Co-Administrators. We guarantee that it will not be disclosed to anyone. You should also be cautious when sharing it with third parties;

Sometimes, people online may try to "extract" information about you and use it against you or others. They may do so for profit or, in their view, for fun. Be cautious when sharing information about yourself.